Contact Us

Homlyhouse is a direct-to-consumer (D2C) home décor and services brand offering a range of products like chandeliers, rugs, floor lamps, table lamps, and wall paintings, as well as services such as plumbing, home cleaning, furniture cleaning, and electrical services.

We are based in Canada and currently serve customers across the country through our online platform.

We believe in transparency and quality, offering straightforward pricing with no hidden fees. Our direct-to-consumer model ensures the best value by eliminating middlemen costs.

Yes! Our website features high-resolution images and detailed descriptions for each product to help you visualize it in your space.

At this time, we do not offer customization for individual items. However, we are constantly expanding our offerings, so stay tuned!

We offer a 30-day return policy on most of our products. If you are unsatisfied with your purchase, please contact our customer support team for assistance.

We provide home services including home cleaning, furniture cleaning, plumbing services, and electrical services.

Visit the Services section on our website, select the service you need, and schedule a time that works for you. You will receive a confirmation with all details.

Our cleaning services are priced based on the size of your home. For example, for a 1 BHK + Den, pricing starts at [Insert Price], and larger spaces are priced accordingly.

Yes, all our service professionals are fully licensed, insured, and vetted to ensure quality work and a safe experience.

Yes! You can schedule weekly, bi-weekly, or monthly cleaning services at a discounted rate when booking.

Delivery times vary by product, but most items will be delivered within 7-10 business days. You will receive tracking information once your order is shipped.

Yes, we provide installation services for certain products like chandeliers and other lighting fixtures. You can add this option during checkout.

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal.

You can reach our customer support team via email at info@homlyhouse.com or call us at 1-800-XXXXXX.

We offer both! Our collection includes original artworks as well as high-quality prints. The product description will specify whether it’s an original or a print.

Yes! Our team of home décor specialists can guide you. You can also use our Virtual Room Design Tool to see how products look in your room before purchasing.

Yes, all products come with a standard one-year warranty. For specific details, please refer to the product listing or contact support.

We offer one-time deep cleaning, weekly/bi-weekly/monthly cleaning, move-in/move-out cleaning, and post-renovation cleaning.

A 1 BHK condo takes about 2-3 hours, while larger spaces require more time, depending on the service level.

Yes! If you were satisfied with a particular cleaner, you can request them for future appointments.

Our customer service team can help you diagnose the issue over the phone or schedule a professional to assess the situation.

Yes, we offer emergency plumbing and electrical services. You can book by calling our 24/7 support line.

Yes, as long as your order has not shipped. Contact our support team to update the address.

Yes, expedited shipping is available for an additional fee. You can select this option at checkout.

If your product arrives damaged, contact us with photos of the damage. We will arrange for a replacement or refund.

At the moment, we only ship within Canada. We are working to expand our shipping options soon.

Contact our support team within 30 days of receiving your product. We’ll provide a return shipping label and instructions.

Once we receive the returned item, refunds typically take 5-7 business days to process, depending on your payment method.

Yes, you can cancel or reschedule up to 24 hours before the scheduled time. A small fee may apply for cancellations within 24 hours.